I had to see a doctor today from one of the departments in the hospital. When I was about to enter the department, I saw a lady in a flowery uniform standing at the entrance, with a smile so wide that anyone would think that they were visiting this really happy place.
As I walked past her, smiling back, she said the most cheerful “Good morning”. I wished her back, smiled and just went in. But I was really curious and so as I sat to wait for my turn to see the doctor, I kept looking at her. And that’s what she did for about half an hour, saying good morning with a smile to everyone who came there.
At this point, I must tell you that this department is one of critical care and so you do see extremely sensitive situations and people in pain as well. And I noticed that, everytime she greeted people, their really sad faces smiled back, sometimes with ease or sometimes with some effort; but there was a smile nevertheless.
I walked back to her and this is what ensued:
Me: Hey hello! So you stand here and say hello to everyone? (I felt so foolish after I asked this because I hadn’t taken the trouble to even frame it better).
She: Yeah, most of the time usually.
Me: Oh wow! I mean…. that’s… that’s just so beautiful! It sure makes people happy.
She: Yeah. I like that. (And flashes another of those awesome smiles).
Me: Thank you! You are really good! (Again, I didn’t say everything I thought of but I guess she understood)
I was there for pretty much the entire day. Except for lunch hour, she was there most of the time, sometimes attending to paper work and sometimes standing in her usual place, greeting everyone with a smile.
This definitely had to go into my favourite lines and one of my favourite people as well 🙂
Have an inspiring week, folks!